Delivery time:
About 5-10 Business Days(Note: We do not support PoBox addresses)
Please note:
1. The accessories will be shipped separately from the oxygen concentrator
2. The oxygen concentrators take about 3-6 business days to arrive. (US)
3. The accessories do not apply to the return and refund policy.
At Oxygenvip, we understand the importance of both your personal information security and a seamless shopping experience. Our robust measures ensure that your data is protected and your transactions are handled securely. At the same time, to ensure fast shipping and excellent service, we have placed warehouses in two locations across the United States: one in California and the other in New Jersey. This means that, no matter where you are, you can enjoy the convenience of quick delivery and exceptional service when purchasing Oxygenvip products. If you have any questions, please contact our customer service.Contact us: info@oxygenmachinevip.com
Shipping and Delivery
How Long Will It Take For My Package To Arrive?
Machines：
US: about 3-6 Business Days(Note: We do not support PoBox addresses)
Other: about 7-15 Business Days
Accessories:
- Battery/Nasal oxygen tube/Oximeter
US: About 5-10 Business Days
Other:About 10-20 Business Days
- Other accessories
About 10-20 Business Days
How Do You Ship Your Packages?
We cooperate with large logistics carriers Fedex/UPS/USPS/DHL to ensure the product can be delivered quickly and safely to your hands.
How Does Your Shipping Process Work?
For each and every order we have the same shipping process
Place an order→Receive confirmation email→Order shipping email→Logistics update email
An email will be sent to you during each order process.If you don't see any of these emails in your inbox, we recommend checking your spam or junk folder as they may have been redirected there by mistake. If you still can't locate the emails or have any other concerns, our dedicated customer service team is here to assist you. Simply reach out to us, and we'll be more than happy to help.
Do you ship to a P.O. box?
Unfortunately, we are unable to ship to P.O. Box addresses. Please provide a physical address for delivery, and we will ensure your products are shipped securely and promptly to your designated location.
How much is shipping?
We offer free shipping on orders within the U.S. and Canada.
For shipping to other countries, the charges will be calculated based on the distance and actual conditions. We strive to provide the most competitive rates . During the checkout process, the shipping cost will be automatically calculated and displayed for your review before finalizing your order.
At Oxygenvip, we prioritize the security of your personal information and offer a secure shopping experience. We have implemented various measures to ensure your data is protected and your transactions are secure.
Secure Shopping Guarantee
Secure Data Transmission
We encrypt data transmission using Secure Socket Layer (SSL) protocol to protect your personal and payment information. This means that your information will be securely transmitted when browsing our website and submitting orders, preventing any unauthorized access or theft
Data Protection
We take strict measures to safeguard your personal information. Your personal data will only be used for order processing, product delivery, and providing customer support services. We promise not to sell or share your personal information with any third parties.
Trust and Safety
Oxygenvip takes proactive measures to maintain a safe and trustworthy online shopping environment. We incorporate advanced security features to protect against fraudulent activities. Additionally, we regularly update our security protocols to adapt to emerging threats and technologies.
Secure payment
We collaborate with trusted payment service provider PayPal to offer you secure payment options. All payment information will be encrypted to ensure the security and reliability of your payment information.
Shopping Tips
During the shopping process, please remain vigilant and pay attention to the following:
Verify Order Information
Before submitting your order, carefully check your order details to ensure accuracy in product specifications, quantities, and shipping addresses.
Be cautious in sharing information
Avoid sharing personal and payment information on unsecured public networks or unreliable websites.
Beware of phishing websites
Please ensure you are visiting the official Oxygenvip website to avoid accessing phishing or untrusted third-party websites.
We are dedicated to assisting you and ensuring a secure and reliable shopping experience at Oxygenvip store.Contact us: info@oxygenmachinevip.com